Terms and Conditions
Last updated: July 24, 2024
1. Introduction
Welcome to A1 Home Services, our terms and conditions govern our services; please read them carefully. We recommend that you familiarize yourself with our online system and terms and conditions before hiring a technician or engineer.
2. Services Offered
A1 Home Services offers several services, including contractor services, cleaning services, pest control services, handyman services, and appliance services. All information about us will be shared with the client.
3. Booking and Appointments
Service Requests
We offer a variety of ways for you to request service, including a website, a mobile app, and a phone number. You will receive our booking information via your phone from our technician.
Rescheduling and Cancellations
With our rescheduling and cancellation services, customers can choose a new date and time for their visit as well as cancel or reschedule their appointments within 24 hours. If you are not at home when the engineer arrives at the scheduled time, you will be billed for the call-out.
4. Pricing and Payments
Pricing
A1 Home Services' pricing policies are detailed on our website and are subject to change without notice. When you use our service, the price will be confirmed, and payment details will be discussed.
Payments
A1 Home Service makes the payment process easy. All forms of payment are accepted. The full payment is collected once the service has been completed.
5. Service Guarantee
Our premium service guarantee covers you from head to toe. Whenever anyone doesn't like our services, they can call us, so we will fix the problems as soon as possible. It's our priority to make our services the best and we'll do our best to resolve your issues and make you satisfied through our services.
6. Liability
Limitations
Your entire liability for any losses, damages, or causes of action (whether in contract, tort, including negligence, or otherwise) is limited to the amount you paid for the service. The total amount of our liability will not exceed the service fee.
Exclusions
Our services are not responsible for preexisting issues, damages, or losses.
7. Customer Responsibilities
All our services must be known by the customer. Our service professionals will also provide safety instructions to our customers.
8. Privacy Policy
Your privacy is important to us. It is safe with us, and we won't share your information with anyone else.
9. Changes to Terms and Conditions
We reserve the right to change our terms and conditions at any time. If any new terms and conditions are added to our website, you agree to the terms and conditions.
10. Governing Law
We follow all these terms and conditions under Indian law. A1 Home Services' terms and conditions and services are not subject to dispute.
11. Contact Information
A1 Home Service is there for you. If you have any questions, we will be happy to help.
A1 Home Services
D Block Indira Nagar Munsipuliya Lucknow Pin-226016
Email us - Aonehomeserviceteam@gmail.com
Call us- (+91) 8400327007
(+91) 8400468887